We answer email. There is no ticket maze and no chatbot in front of support, which given what we build is either ironic or exactly the point.
to be published — account questions, billing, anything that is not working. We aim to reply within one working day.
to be published — data requests under the GDPR, takedown notices, abuse reports and legal notices.
Fluid sells subscriptions to a set of software products used by businesses that operate many social accounts and handle high volumes of content and messages. A subscription unlocks every product and includes a spendable balance; usage is metered against that balance.
Full rates are on the pricing page.